Limiting the number of messages sent monthly on each channel
The Copilot platform lets you define a maximum number of messages sent monthly on each channel.
👉 Go to the Settings
> Global Settings
menu.
👉 The Monthly channel quota
section allows you to set limits on each channel.
-
👉 Click on the SMS channel
button and set the maximum number of messages to be sent on this channel.
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💡 Note
When the button is not activated on a channel, then no limit is applied.
Quotas can be adjusted up or down to meet your needs.